STEM Days FAQ

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Making your registration

What information do I need to make a reservation?

How many chaperones should I plan to bring?

Is there a cancellation policy?

What if registration minimums aren't met for a STEM Day?

Can we order lunch with the Museum?

Before your visit

What should we wear?

What's the policy on inclement weather?

How do I purchase train tickets?

Getting here and checking in

When can we arrive and depart?

How do I get to the Museum?

Where do I park?

About my field trip experience

How much time does it take to see everything?

Where do we eat lunch?

Is there a gift shop? 


What information do I need to make a reservation?
We ask that you have this information ready for when you book:

  • Your specific date and time of arrival, plus an alternate date choice if your first choice isn't available
  • Your school's name, billing address, and telephone number
  • The name, telephone number, and email address for your Business Office contact 
  • The name of your school district
  • The names and email addresses of teachers who are in charge of the visit 
  • The grade level of the visiting school
  • The number of students, teachers + staff, and chaperones who will be visiting

If you would like to book a program, please include the name of program you wish to book.

How many chaperones should I plan to bring?
• For students in grades 2, we require a minimum of 1 adult per every 5 students.
• For grades 3–5, we suggest a require of 1 adult per every 8 students.

Is there a cancellation policy?
We are happy to cancel or reschedule reservations for visits more than two weeks away. Note that field trips with programs that are cancelled, with less than two weeks’ notice, will incur a $100 late, cancellation fee. Notification of cancellations must be made in writing and emailed to: reservations@ncmls.org.

What if registration minimums aren't met for a STEM Day?
In the event of low registration, you will be notified within two weeks of your trip and offered a comparable on-site field trip program on the same day or a day of your choosing (based on availability.)

Can we order lunch with the Museum?
You can order your lunch with Sprout Cafe by clicking here.

Where do we eat lunch?
Lunch takes place at the Picnic Dome next to group check-in and across from the Museum. Picnic tables are available first-come, first-served. Ask a Museum staff member for group lunch storage location.

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What should we wear?
Since the Museum provides indoor and outdoor exploration options, we recommend dressing for both indoor and outdoor play. Closed-toe shoes are always our recommended choice (especially as you head outside). 

What's the policy on inclement weather? In the case of inclement weather, please contact our Reservations department via email at reservations@ncmls.org. We will do our best to reschedule your visit and/or program as our calendar permits. For information on Museum weather delays and/or closures, please call 919-220-5429.

How do I purchase train tickets?
Train tickets are purchased at check-in, based on availability. The cost of a train ticket is $5 per person, and students must be accompanied by an adult.

Where do I park?
Buses will arrive and unload where group check-in is located across the street from the Main Museum. Chaperones should park and meet with your group there. After your group has checked-in, your bus may be directed to an offsite parking location for the duration of your visit. Bus drivers are welcome to return to the Museum via a Museum-provided shuttle until it is time to retrieve your bus for departure.

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How much time does it take to see everything?
With 84-acres of indoor and outdoor exhibits, plus additional programming for STEM Days, you probably won’t make it to every experience. For STEM days, we recommend focusing on specific programs and exhibits indicated in your program guide. We encourage you to set aside as much time as you can for your field trip and recommend a minimum of two and a half hours, not including time for lunch.

When should we arrive and depart?
STEM Day programming is offered from 10:00 am-1:00 pm. Your school may arrive and check-in as early as 9:30 am and leave as late as 5:00 pm.

Is there a gift shop?
Yes! You can visit our school group store, Gizmo Garage, located next to Soundspace just beyond the main lobby. Prices in Gizmo Garage range from $0.50 to $15.00, including tax, to make shopping fast and easy for kids. Storage of your group's purchases is available upon request. 

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Members receive UNLIMITED admission all year long!